Terms and Conditions

Minimum Purchase:

A minimum amount of $70.00 is required when paying by Master Card or Visa for the purchase of flowers, gifts, balloons, chocolates, wines, confectionery & fruit baskets, baby gifts, hampers etc.

Payment Methods:

We accept the following Credit Cards: Visa and Master Card. We also accept payment via Bank Transfer. When using this option (Bank Transfer) payment must be made 3 days prior to the date of delivery - so payment is received, and the delivery can be made on the specified day.

Delivery Time Frame:

We no long offer same day delivery. All orders placed after 9am will be delivered the next day.
We will try to deliver before 12 noon of that day.

Special Deliveries:
Sunday delivery is available for Mothers Day and Valentines Day should it fall on a Sunday and pre ordered.

School deliveries are available when ordered before 10 am.
All hospital deliveries are considered as delivered even if it is left safely at the nurse's station. Please check that the recipient can accept flowers in their wards before placing the order.
All hotel deliveries are considered delivered when left safely with concierge or reception.
All business deliveries with security are considered delivered when left safely with security reception.

With most apartment (Unit blocks) deliveries, we would appreciate a phone number for the recipient so we can call before dispatching the goods. This reduces problems with security entrances, pets, and theft within the building in case the order is left outside the apartment door during the day.

With home deliveries, when the recipient is not home, flowers are left in water in a safe place (out of sun, rain, wind and site of the public/street), a message will be left in their letterbox that they have a delivery and the location of that delivery.

Delivery Brisbane:
We deliver flowers all over Brisbane. Local suburbs Free of Charge (Coopers Plains, Salisbury, Tarragindi, Rocklea and Acacia Ridge).
We don't deliver to Brisbane City or surrounding areas - Fortitude Valley and Springhill.
Outer Areas include: Logan, Ipswich, Redcliffe and Bayside Suburbs. These areas incur a small fee for delivery.
(Free delivery does not include Special Occasions - Valentines Day, Mother's Day or Christmas Day)

Substitution Policy:
As we only offer Florist Choice only Arrangements and Bouquets there is no need for Substitution. We will only use fresh in season flowers to make all Arrangements and Bouquets.
You can place an order and ask for specific flowers but they must be in season at the time of order. We take no responsibility if they are not available at the time of order.

Hampers and Alcohol:

When making customers Hampers should any contain Alcohol - by law we are not allowed to sell to person under the age of 18. When delivering the hamper containing any Alcohol identification is required by the recipient to ensure they are of age. Should they be under the age of 18 the Alcohol will not be delivered. Gully's Garden will not be held accountable should the purchasers/recipient of drinking age decide to supply any person under the drink age.
Once food hampers are made and delivered we can not take back any product so please choose carefully.

If you have any further questions please don't hesitate to contact us.
gullysgarden@optusnet.com.au